Store Policy
At Vintage Watch Studio, we believe in transparency, trust, and customer satisfaction. Below you'll find a summary of our store policies covering shipping, returns, warranty, and more. For full details, please follow the links to each dedicated policy page.
Shipping Policy
We proudly offer worldwide shipping to over 100 countries. Choose between Standard (4–8 business days) or Express (2–4 business days) delivery, with full tracking included.
Returns & Refunds
We accept returns within 14 days of delivery for most items. Watches must be returned in original condition and packaging. Refunds are issued to the original payment method after inspection.
Warranty
Every watch we sell includes a 1-Year Mechanical Warranty that covers movement issues not caused by misuse, shock, or water damage.
Fully Serviced Watches
We take pride in offering professionally serviced vintage watches. Our in-house watchmakers fully clean, lubricate, and regulate each watch to ensure reliable performance.
Order Cancellations
Orders can be cancelled before shipment. Please contact us immediately at vintagewatchstudio@gmail.com if you wish to cancel. Once an order is dispatched, cancellations are no longer possible.
Product Condition Disclaimer
We specialize in vintage and pre-owned watches, which may show light signs of age and use. Every product listing includes high-resolution photographs and accurate descriptions.
Import Duties & Taxes
Buyers are responsible for any import duties, VAT, or taxes imposed by their local customs office. These charges are not included in our prices or shipping costs.
Contact Information
Belgrade Headquarters
Drinke Pavlovic 3, 11130 Belgrade
Vissiting Hours
Monday – Friday: 10:00 – 17:00 CET
+381 61 653 4298
Online Chat 24/7