top of page

Return Policy

At Vintage Watch Studio, we want you to feel confident with every purchase. While each watch is carefully inspected and fully serviced, we understand that sometimes returns are necessary. That’s why we offer a straightforward and transparent return policy.

14-Day Return Window

You can return any eligible vintage watch within 14 days of delivery. The return request must be submitted within this window, and the item must be shipped back promptly.

Conditions for Return

To qualify for a return:

  • The watch must be in the same condition as delivered

  • No signs of wear, alteration, or additional damage

  • The watch must be returned with all original accessories (box, strap, papers, etc.)

  • Returns must include the original packaging and secure protection during shipping

Non-Returnable Items

The following items are not eligible for return:​

  • Watches that have been worn, damaged, or altered after delivery

How to Initiate a Return

  1. Email us at vintagewatchstudio@gmail.com with your order number and reason for return.

  2. We will provide return shipping instructions and a return authorization.

  3. Pack the item securely and ship it to the address provided.

  4. Once received and inspected, we will confirm eligibility and process the refund.

Refund Processing

Approved returns will be refunded to your original payment method within 3–7 business days after we receive and inspect the watch. Shipping charges are non-refundable, unless the item was defective or shipped in error.

Exchanges

We do not offer direct exchanges. If you wish to exchange a watch, please initiate a return and place a new order.

Questions?

If you have questions about our return policy or need assistance, please don’t hesitate to contact us at vintagewatchstudio@gmail.com. Our goal is to ensure your satisfaction with every timepiece you purchase.

bottom of page